This comes up every once in a while so I'll lead with the usual three questions:
1. What are you using to create the archive?
2. What browser are you using?
3. Do you have AdBlock (or an equivalent) installed?
I'd really like to get to the bottom of this so I also added some debug information to the error message. When you have a chance, without making any changes to your process, please try again and copy the error you get here.
Also, for what it's worth, I did reply to your email but, for some reason, your mail provider has our mail server blacklisted. I've contacted them to get it removed but that's why you didn't hear back from me.
1. What are you using to create the archive?
2. What browser are you using?
3. Do you have AdBlock (or an equivalent) installed?
I'd really like to get to the bottom of this so I also added some debug information to the error message. When you have a chance, without making any changes to your process, please try again and copy the error you get here.
Also, for what it's worth, I did reply to your email but, for some reason, your mail provider has our mail server blacklisted. I've contacted them to get it removed but that's why you didn't hear back from me.